How to Navigate This Course (1)

Great. You’ve located a button in the bottom frame of this reading pane, which we’re calling the windowsill. You’ll be using these controls as you move through the course.

We’ll get to the course content in a moment. But first, we need to cover the rest of the course controls, and how to navigate the course.

Returning users who have already trained with us once will want to know where they can skip forward, because they’ve seen this part already.

So first, let’s cover what to do if you need help, or need a reminder about how to do something while you’re within the course.

This is our Frequently Asked Questions help resource:

Access our Online Help

The vast majority of situations you might encounter in one of our courses is covered here, with screenshots and pointers.

Clicking on the button above opens the help resource in a new window.

So why not click on the button to open the help in another window now, and leave it open in case you want to refer to it later?

Returning users: feel free to Understood check mark and Next right arrow now.

You can always come back if you feel you need a refresher.

So, lots of help is available to you.

You can talk to a person too. Not very confident with technology? Not everyone is. Unsure of the nuances of sexual harassment prevention? Don’t worry, we have a qualified trainer ready to help. Call us on 800-806-4133 or email us at help@requiredtrainingsolutions.com if you have a question or want a little extra support. We don’t want anyone to struggle!

The Civil Rights Department of the State of California requires that this course maintain a qualified trainer who can answer substantive content questions within two business days. We are proud that in 2022, our qualified trainers responded to questions within five calendar hours on average. Call us on 800-806-4133, use the platform’s private messaging functionality, or email us at trainer@requiredtrainingsolutions.com with content questions. The trainers positively live for this stuff.

We have accessibility help for those who need it. The little blue person in a circle icon on the middle right side of this window is our accessibility widget by UserWay. It features a screen reader, visual assistance and other features, as well as inline accessibility help. We are pleased to protect the civil rights of our student by fostering accessibility through our partnership with UserWay.

You don’t have to take this course all in one sitting. You’ll see a timer running as you spend time in this course, but no worries – if you need a break or to take care of something, feel free to step away. The timer is counting up to prove to the State that you spent the minimum required time with the content. It is not a countdown timer, so there’s no time pressure or rush through the material!

You must stay active in the course to keep the timer running. If you don’t click or tap on anything for ten minutes, our system will time you out and return you to your My Courses tab of your My Dashboard control panel.

To re-enter the course from My Courses, just click the Launch Course link again. This will start the timer counting up again … it may take a few seconds to update, but rest assured, your time spent has been saved.

If you know how to bookmark a web link, you may want to set one for your My Courses tab of your My Dashboard control panel.

Don’t know how to set a bookmark? Remember that help button above that opened a resource in another window?

Please scroll down all the way on each screen. In the lessons, you risk missing some content if you don’t go all the way down. But in the quizzes, you risk missing answer choices or more questions. So please ensure that the whole screen has loaded in your browser and scroll as necessary to see all there is. You may need to click or tap once within this reading pane to encourage your browser to hurry up.

Please don’t stress the quizzes. All our quizzes and our final exam are retest-until-pass. And after you submit your answers, we will tell you the correct answer, how you answered the question if that’s different, and why the right answer is right and the wrong answers are wrong. If you must take the quiz again to pass the course, we’ll give you that option right away while it’s fresh in your mind. Nobody’s counting how many times you repeat a quiz, and feel free to make notes if you like. Our questions are designed to be subtle and thought-provoking.

Don’t worry, we won’t show you those icky videos. Sexual harassment prevention training doesn’t need to be uncomfortable. Ask anyone if they’ve completed their harassment training and invariably you’ll get a roll of the eyes and a wince. We recognize that this comes from videos depicting triggering and cringeworthy behavior. You’ll be pleased to know that we do not use video in this course or in any of our SHPT courses. We believe the book is always better than the movie, and it is our experience that for greatest real impact, it’s better to teach by positive example rather than making people squirm in discomfort. We know you’ll appreciate this.

OK. Now we need to review with you those two buttons that appear in the bottom frame of this reading pane, which we’re calling the windowsill. These buttons will appear in every Lesson in this course. You’ll be using both of these buttons on every screen on which they appear.

excuse me this next part is kinda IMPORTANT

The first button has the icon of a checkmark. On tablets and larger screen devices, this button has a text label as well. It will say “Understood”.

As you go through the course, remember that you will need to checkmark every lesson as Understood in order to complete the course.

The “Understood” button is one way we make this course interactive, which is required by California statute.

It’s fine to skip the mark on a given lesson, especially if you want to come back to it, for example if you have a question or don’t understand something. But to save you time in the long run it pays to check off the simple stuff as you go.

After you click or tap on the checkmark button, your reading pane may scroll back up to the top.

This will remind you of the title of the lesson you have Understood, in comparison with the next lesson you’re about to take.

The other button has the icon of a right-facing arrow. On tablets and larger screen devices, this button can say “Next” which really means “Next Lesson”. It moves you forward in the course one lesson.

Let’s try locating and using these two buttons now. Please scroll down to the bottom of this pane.

Ready to move forward in the course?

First, tap or click the Understood check mark button in the center windowsill.

This reading pane will scroll back to the top and show you the lesson title.

Next, tap or click the Next Lesson right arrow in the right windowsill.

Ready to move forward in the course?

First, tap or click the Understood check mark button in the center windowsill.

Next, tap or click the Next Lesson right arrow in the right windowsill.

How to Navigate This Course (1)

Great. You’ve located a button in the bottom frame of this reading pane, which we’re calling the windowsill. You’ll be using these controls as you move through the course.

We’ll get to the course content in a moment. But first, we need to cover the rest of the course controls, and how to navigate the course.

Returning users who have already trained with us once will want to know where they can skip forward, because they’ve seen this part already.

So first, let’s cover what to do if you need help, or need a reminder about how to do something while you’re within the course.

This is our Frequently Asked Questions help resource:

The vast majority of situations you might encounter in one of our courses is covered here, with screenshots and pointers.

Clicking on the button above opens the help resource in a new window.

So why not click on the button to open the help in another window now, and leave it open in case you want to refer to it later?

Returning users: feel free to Understood check mark and Next right arrow now.

You can always come back if you feel you need a refresher.

So, lots of help is available to you.

You must stay active in the course to keep the timer running. If you don’t click or tap on anything for ten minutes, our system will time you out and return you to your My Courses tab of your My Dashboard control panel.

To re-enter the course from My Courses, just click the Launch Course link again. This will start the timer counting up again … it may take a few seconds to update, but rest assured, your time spent has been saved.

If you know how to bookmark a web link, you may want to set one for your My Courses tab of your My Dashboard control panel.

Don’t know how to set a bookmark? Remember that help button above that opened a resource in another window?

OK. Now we need to review with you those two buttons that appear in the bottom frame of this reading pane, which we’re calling the windowsill. These buttons will appear in every Lesson in this course. You’ll be using both of these buttons on every screen on which they appear.

The first button has the icon of a checkmark. On tablets and larger screen devices, this button has a text label as well. It will say “Understood”.

As you go through the course, remember that you will need to checkmark every lesson as Understood in order to complete the course.

The “Understood” button is one way we make this course interactive, which is required by California statute.

It’s fine to skip the mark on a given lesson, especially if you want to come back to it, for example if you have a question or don’t understand something. But to save you time in the long run it pays to check off the simple stuff as you go.

After you click or tap on the checkmark button, your reading pane may scroll back up to the top.

This will remind you of the title of the lesson you have Understood, in comparison with the next lesson you’re about to take.

The other button has the icon of a right-facing arrow. On tablets and larger screen devices, this button can say “Next” which really means “Next Lesson”. It moves you forward in the course one lesson.

Let’s try locating and using these two buttons now. Please scroll down to the bottom of this pane.

Ready to move forward in the course?

Ready to move forward in the course?

**As you go through the course, remember that you will need to checkmark every lesson as Understood in order to complete the course.**